AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Snipd AI
Learn how to address and reverse negative behaviors within a gym or business. Discussing a policy change at the gym's front desk and the importance of establishing new front desk policies. Advice on how to effectively address issues and change gym culture. Addressing disruptive behavior and reclaiming the gym's culture.
Read more
AI Summary
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Stop tolerating negative behavior to protect your business's culture.
- Effective communication, clear expectations, and consistent enforcement are key to implementing culture changes.
Deep dives
Reversing a Shitty Culture
To reverse a negative culture, it is crucial to stop tolerating the worst behavior that sets the tone. This applies to both staff and customers. For example, if the front desk has become a social spot for staff instead of a functional workspace, immediate policy changes are necessary. Communication should clearly state new expectations: staff should only be behind the front desk for necessary tasks like checking in, handling billing, or specific work-related purposes. Additionally, the staff should not eat behind the front desk. These changes should be enforced immediately, and any infractions of the new policies must be addressed with seriousness and consequences.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode