Lesley Hensell is the Co-founder of Riverbend Consulting, an expert problem-solver and advocate for online retailers that help Amazon sellers restore their accounts and ASINs after a suspension, deactivation, or block. She oversees the firm’s client services team, which consists of ex-Amazon employees and Amazon professionals who guide sellers through the strenuous reinstatement process.
In addition to Riverbend, Lesley is a Partner at Project Retail, a one-stop-shop for brick-and-mortar success and the Owner of Blackland Prairie, which operates as a third-party seller on Amazon. With over two decades of experience as a small business consultant, she leverages her expertise to advise clients on profitability and operational performance. She is also the author of The Amazon Incubator: Grow Your Business or Hatch a New One.
In this episode…Selling on Amazon can be lucrative, but it's also one of the most challenging marketplaces to navigate. One misstep can lead to a suspension, deactivation, or block, which can be a nightmare for sellers. So how can you reactivate your Amazon account or ASIN when problems arise?
Amazon expert Lesley Hensell recommends hiring an agency that knows the ins and outs of Amazon policies and procedures. With assistance, you can appeal the suspension or deactivation and get your accounts and ASINs back up and running without facing all the hassle. Whether you're a new or experienced seller on Amazon, it is crucial to have a reliable partner who can not only help you recover your accounts but also safeguard and manage them and assist you with other issues, such as FBA reimbursements.
In this episode of the Quiet Light Podcast, Pat Yates sits down with Lesley Hensell, Co-founder of Riverbend Consulting, to discuss how she helps Amazon sellers reinstate their suspended or deactivated accounts. Lesley talks about the complexities of reinstating an account on Amazon, navigating the appeal process, account management strategies for avoiding problems, and how recruiting an expert can keep your business running smoothly on the Amazon platform.