Erin Middleton, the General Manager at a Walmart fulfillment center, discusses the importance of recognizing achievements and embracing the scope of the company. She emphasizes the significance of connection, impact, and growth, highlighting the importance of storytelling and personal experiences.
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Quick takeaways
Recognizing and giving credit to the team is essential for achieving success and making an impact.
Storytelling and analogy can inspire associates and help them understand the significance of their work, regardless of direct customer interaction.
Deep dives
Recognition for Excellence in Fulfillment Center Operations
Aaron, the general manager of a Walmart fulfillment center, was awarded for achieving the best inventory accuracy in the country and delivering on time consistently, earning the Fulfillment Center of the Year award. Aaron humbly credits her team for their hard work and emphasizes the importance of recognizing the collective effort. This recognition highlights the dedication and success of the fulfillment center team in meeting the company's standards and serving customers effectively.
Connecting Associates to the Importance of Their Work
Aaron discusses the vital role of storytelling and analogy in keeping associates connected to the significance of their work, even when they may never directly interact with customers. By sharing her own career progression within Walmart, Aaron inspires associates by demonstrating the opportunities for growth and the ability to make a positive impact. She emphasizes the importance of authenticity and bringing one's best self to work, emphasizing that every role, from entry-level to management, holds the power to create meaningful change and improve the lives of others.
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Recognizing Achievements and Embracing the Scope of the Company
The first thing Erin Middleton did after learning FC 4085 won Fulfillment Center of the Year was give credit to her team. Erin has grown with the company into her current position of General Manager at the Davenport, FL, facility and is an extraordinary example of leadership. She recognizes the significant roles we all play in making a difference for our customers every day. John Furner was grateful to have her on the Huddle during our Year Beginning Meeting, and encourages you to listen to her words of advice - be present, bring your authentic self, and never underestimate the positive impact you can make on those around you.
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