
The Third Sight: Data Analytics
Customer Experience & Empathy at the center of debt collection process
Oct 27, 2023
10:48
Concentrix Collections Analytics solution adapts to the evolving financial market, leveraging structured and unstructured data to enhance collection strategies. Harness the power of personalization & insights from data and delinquency variables, creating customer profiles and segments that drive smarter decision-making. Want to learn more? Let's dive deeper into our podcast on Collection Analytics with Vithy!