H&R Block CEO Jeff Jones on Taxes Under Trump

H&R Block's CEO discusses how potential tax policy changes could impact consumers as tax season approaches. There's a growing optimism among clients, but many are also anxious about debt and economic unpredictability. The recent shifts in government tax regulations are causing significant consumer uncertainty. The IRS faces challenges too, needing modernization and resources to handle public inquiries effectively, especially as budget cuts threaten its efficiency, prompting more individuals to seek external help.