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TechCrunch Industry News

Tinder and Visa to bring ID-verifying tech to more places and Airbnb rolled out an AI customer service bot in the US

May 6, 2025
04:27

World, the biometric ID company best known for its eyeball-scanning Orb devices, at an event late on Wednesday announced several partnerships aimed at driving sign-ups and demonstrating the applications of its tech. World is partnering with Match Group, the dating app conglomerate, to verify the IDs of Tinder users in Japan. Also, Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb’s U.S. users are already using the AI bot for customer service.

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