Empowered Patient Podcast Patient and Provider Friendly Digital Solutions for Primary Care Delivery with Ram Sahasranam Fold Health
Ram Sahasranam is the Co-Founder and President of Fold Health and building primary care delivery systems that focus on the experience of the physician and the patient. Fold has designed an operating system that works for primary care providers and their patients and folds all of the existing healthcare elements around these two individuals and their care delivery concerns. Sitting on top of existing electronic health record systems, Fold integrates legacy systems to bring real innovation to an environment originally built as a billing solution.
Ram explains, "What we saw during the pandemic was the lack of primary care being at the center of care where America is concerned. If you look at how we designed our system, primary care was supposed to be the hub around which the spokes of healthcare were supposed to function."
"But unfortunately, primary care was being looked at as traffic cops for specialty care. So we want to solve for that because about 80% of all care can actually be delivered at the primary care level. But the tools do not exist because the tools were built in a very different era. So, we've taken a complete full-stack approach so that where the providers and patients are concerned, the experience becomes the most critical aspect. Where automation is concerned, contextual intelligence becomes the most critical aspect to ensure that qualitative care delivery is happening across the continuum for the provider and the patient."
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