How Small Contractors Win Big with Customer Service Dave Rossberg

What happens when a Navy submarine officer becomes a general contractor… and then a business coach?In this episode of Construction Champions, host Ron Nussbaum sits down with Dave Rossberg to talk about the real battlefield in construction, not just bidding, building, or margins, but customer service.Dave shares his wild journey from nuclear subs to startup chaos to government contracting and finally to helping trades-based businesses run smoother, scale faster, and serve better.This episode is packed with raw, practical insight:✅ Why contractors are losing sight of the customer✅ How consolidation is coming and what to do now✅ Why systems should serve the client, not the owner’s ego✅ The surprising mindset shift contractors need to thrive✅ What really separates construction champions from everyone elseIf you're in the trades and serious about building a business that lasts, this episode is for you.Listen on Wreaths Across America RadioMondays at 2pm ET and Saturdays at 8pm EThttps://www.wreathsacrossamerica.org/Newsroom/WreathsAcrossAmericaRadioConnectDave

dave@davidrossberg.com

https://www.linkedin.com/in/davidrossberg/

Ron

https://www.linkedin.com/in/ron-nussbaum

https://www.ron-nussbaum.com/BuilderComs: The Client Communication Hub for Construction

https://www.buildercoms.com/ Website

https://www.constructionchampionspodcast.com/