A RedMonk Conversation: What's the role of generative AI in production ops? (With Anurag Gupta)

In this RedMonk Conversation between Stephen O'Grady and Anurag Gupta, founder and CEO of Shoreline, the focus is on the potential impact of generative AI on infrastructure. "It's gonna be a game changer." They highlight the challenges faced by those responsible for maintaining operational stability and incident response, such as the lack of reliable and up-to-date information available on platforms like Stack Overflow and Confluence wikis. They also discuss how generative AI can address these challenges by synthesizing data into short, accurate answers, and enabling follow-up questions. The conversation also emphasizes the risk of hallucinations or incorrect responses, while ensuring the reliability of generative AI systems through testing. Anurag concludes with an explanation that curation can help enhance confidence in generative AI and unlock its full potential in infrastructure management.

This RedMonk Conversation was originally published in video form on June 22, 2023.