It was a big lesson for me as a leader to see that in high stakes, no fail situations, the initial reports that often come in are wrong or at least inaccurate, or at least not fully baked.
And that's just human nature. We all go through this.
If we are exposed to a crisis situation or a high stress situation or a situation where there's just a lot of stress, we likely won't get all the facts right.
As leaders, having a mindset that the first report is always wrong, ensures that we are always measured in how we respond to the first report. The reason is because as leaders, especially in the business world it's hard to get ground truth, isn't it? It's hard to get ground truth when your associates, your employees are out there in the trenches doing what they do every day and then all of a sudden something goes wrong.
Join me by the fire pit and let’s discuss how having the mindset that, “First Report is Always Wrong” can serve you and your team.
I’ll see you on the Rooftop,
Scott
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