Welcome to Episode 82. Emerging technologies like AI are taking the world by storm at the moment with the likes of Microsoft's Chat GPT, for example, and today's guest, Soumya Mohan, is the Co-founder of Poised, an AI-driven app that I've been using for a couple of months now. 

I believe it's pretty game changing for account managers to help them communicate on a much more deeper level with their clients. I invited Soumya to talk to me about it and share the features and benefits so you can decide for yourself. 

When using video conferencing tools like Teams, Zoom and Google Hangouts, it really is a very discreet and helpful way to improve your communication skills, and it will enable you to connect with your clients on a much deeper level. 

If you're in an agency account manager or director role, and you'd like to enhance your client growth skills, check out my Account Accelerator training programme. It's specifically designed to help you in your agency role and will give you a more systematic approach to client retention and growth. You can find all the details on my website: https://www.accountmanagementskills./training. You can also schedule a short call with me if you'd like to chat about whether this is a good fit for you.