The Shadow Workforce Powering AI | Advocate Milagros Miceli (Ep. 26)

Jun 24, 2025

01:23:24

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AI may look like magic, but behind the scenes, it’s propped up by a vast human labor force. In this season finale of Life With Machines, Baratunde sits down with sociologist and computer scientist Milagros Miceli—aka Mila—who’s spent years documenting the hidden workforce behind AI systems. From Kenya to Bulgaria to Venezulea, millions of people are generating, labeling, and cleaning the data that keeps our so-called “autonomous” systems running. Some are even pretending to be the AI you think you’re talking to. In one of AI’s crueler twists, tech platforms are quietly paying refugees, gig workers, even journalists to train the very models threatening their livelihoods. And this labor force isn’t shrinking—it’s growing exponentially. Together, Mila and Baratunde unpack the scale of this invisible labor, its deeply human costs, and the possibilities for something better.

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Created and Executive Produced by: Elizabeth Stewart and Baratunde Thurston

Executive Producer and Showrunner: Alie Kilts

Senior Producer and Writer: Alex Stone

Associate Producer: Layne Deyling Cherland

Video Editor: Erik Shute

Videographer and Audio Engineer: Erik Shute

Theme Music: Andy Clausen

Special Envoy to the Machines: Peter Loforte

Life with Machines is a Multiverses Media production