

Cyber Chaos
May 21, 2025
Serena France-Hayhurst, UK Cyber Placement Leader at Marsh, specializes in cyber insurance and risk management. Julie Ennis, Head of UK occupier at CBRE, brings over 25 years of banking and property expertise. Anna MacDonald, Investment Manager at Aubrey Investment Management, adds a financial perspective. They tackle the escalation of cyber attacks in the food industry, exploring insurance's role post-incident. The conversation also covers workplace shifts, hybrid work challenges, and the evolving impact of AI on decision-making and security vulnerabilities.
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Hybrid Work Dominates Employee Preference
- Many UK workers resist full-time office returns, preferring home as their main workspace.
- Hybrid work remains widespread and is the preferred policy for most employees and employers.
Cyber Attack Empties Village Shelves
- In a small village, Co-op's cyber attack led to bare shelves and scarcity of essentials.
- Residents without transport suffered significantly due to the disruption of their sole local store.
Home Working Slowed Business Decisions
- Cameron noticed decreased efficiency when legal and financial services worked from home.
- Delays in decisions and slower processes made him eager for full office returns.