Getting a hold of customer service representatives can be a nightmare. Working with them to actually solve your problems can be even less fun. To start this episode, Liz Weston and Sara Rathner talk about the art of complaining.

Then Liz and regular Smart Money co-host Sean Pyles answer a listener’s question about how to save for your kids’ future — whether they go to college or not.

To send the Nerds your money questions, call or text the Nerd hotline at 901-730-6373 or email podcast@nerdwallet.com.

Timestamps:

This Week in Your Money segment: 0:00 - 10:58

Money Question segment: 10:59 - 28:11

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