Often the quality of the work of one team is impacted by the quality of the work of another team ... a team downstream in the supply chain. How can a manager effectively influence a downstream team to up their game and improve the quality of their work? This is question our guest Matt Grzybowski discusses with host Steve King. It is an age old challenge of how to influence without direct authority and Matt offers some great insights on how to handle these kinds of situations.
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Conversation With a Manager