Business English from All Ears English BE 477: Let's Take 5. How to Create Space When There's Conflict at Work
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Oct 14, 2025 Explore the dynamics of workplace conflict and why misunderstandings arise among colleagues. Learn how empathetic leadership can improve communication by interpreting body language and tone. Discover powerful phrases like 'Let's Take a Step Back' and 'Take Five' to create necessary pauses in tense situations. Hear real-life role-plays demonstrating effective conflict resolution through breaks. Finally, understand the importance of giving space for colleagues to resolve issues on their own, fostering a healthier work environment.
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Root Causes Of Workplace Conflict
- Conflict at work arises from human factors like tiredness, clashing personalities, and outside life stressors.
- Leaders must read nonverbal cues and emotional signals, not just words, to spot brewing issues.
Use Short Phrases To Pause Tension
- Use short, clear phrases to create a break like "Let's take a step back" or "Let's take five."
- Offer a concrete next step (e.g., reconvene time) so the team knows when to resume.
Encourage Fresh-Air Breaks
- Tell the group to "take a breather" and get fresh air when tension rises.
- Encourage a short break of 5–10 minutes to reset brain chemistry and perspective.