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Sonos is grappling with significant internal challenges following the abrupt departure of CEO Patrick Spence amidst declining stock prices. The company has experienced technical setbacks, particularly after a problematic app rollout that undermined its previously strong reputation for high-quality audio products. This failure has begun to erode consumer trust, raising concerns about the company's viability in an increasingly competitive technology market. As Sonos seeks a permanent replacement for its CEO, it must also communicate effectively with its stakeholders to restore faith in its brand and address internal issues.