RunAs Radio The Case for Telemetry with Liz Fong-Jones
Jun 11, 2025
Liz Fong-Jones, a seasoned Developer Advocate at Honeycomb, shares her insights into modern telemetry solutions and their pivotal role in enhancing system reliability. She discusses strategies for educating leadership on effective telemetry practices and the cultural shift towards embracing failure as a learning opportunity. The conversation also touches on overcoming resistance to change in tech environments, boosting developer confidence during deployments, and the importance of meaningful insights from observability tools, ultimately advocating for a balanced approach to technology adoption.
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Persuade Teams to Embrace Telemetry
- Persuade teams to embrace new telemetry tools by showing how anyone can debug software and reduce outage times.
- Encourage people to step out of comfort zones to ask any question, not just rely on preset dashboards.
Unified Telemetry Insight
- Logs, metrics, and tracing all fall under telemetry as data sources for system insight.
- The goal is unifying these data types into one place for better debugging.
Rethink Production Fear
- Production environments often feel like a "zone of terror" due to out-of-hours incidents.
- Embrace production as a continuous iterative process to build comfort and ownership.