191. How To Ask A Colleague To Do a Task: Effective Phrases For Delegating
Oct 11, 2023
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Learn effective phrases and strategies for politely delegating tasks to colleagues, especially when working with different cultures. Explore the importance of using a universal business language and choosing the right words to ensure your requests are polite and well-received.
Direct approaches like imperative sentences or the verb 'need' can be effective for delegating tasks, while indirect approaches such as polite questions and softeners can navigate politeness and diplomacy.
Using a universal business language with a core set of phrases and questions can make communication more automatic and efficient, allowing you to focus on other tasks and reducing the need to constantly worry about being overly formal or informal.
Deep dives
Direct approaches for asking colleagues to do tasks
When asking colleagues to do tasks, you can use direct approaches such as imperative sentences or the verb 'need'. Imperative sentences involve using a command, like 'send me the document', but may be softened with a name and 'please'. Using 'need' adds urgency, like 'I really need you to update this before the meeting.' While direct approaches may not be the most common, they can be effective depending on the situation.
Indirect approaches and polite questions for asking colleagues to do tasks
Indirect approaches, such as polite questions, can help navigate politeness and diplomacy. Polite questions can start with 'could you' or 'can you', like 'could you send me the document?'. Using 'would you mind' or 'would it be possible' can further soften the question. Adding a softener before the question, like recognizing someone's previous work or acknowledging their busy schedule, can also make the request more indirect and diplomatic.
Using a universal business language for effective communication
Knowing that politeness can be subjective and vary based on culture, it can be helpful to aim for a universal business language. This means using vocabulary and structures that can be applied in different contexts without being too formal or informal. By using a core set of phrases and questions, you can communicate effectively without constantly worrying about being excessively polite or informal. It's important to focus on these small interactions to make communication more automatic so you can allocate your energy to other communication tasks.
Do you work on teams and have to ask your colleagues to do tasks? Do you ever feel uncomfortable because you aren't sure if what you are saying is too rude or direct? I've worked with many people that feel this way and it is completely understandable. You may already be working with office politics and then on top of that you don't want it to sound like an order. In this episode I take you through different phrases you can use from more direct to indirect. Enjoy!