Brad Klingenberg talks about the unique way Stitch Fix uses algorithms and human-in-the-loop AI to generate excellent customer experiences and pull ahead of other retailers in the space.
In this episode you will learn:
- Working in Stitch Fix [5:18]
- How does Stitch Fix work? [11:29]
- Stitch Fix algorithms tour [20:14]
- Open positions in Stitch Fix [36:25]
- Stitch Fix takeaways for other companies [39:07]
- Humans + machines [44:19]
- Stitch Fix global expansion [47:34]
- Future of personalization [50:16]
- Brad’s advice to data scientists [55:33]
Additional materials: www.superdatascience.com/349
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