
The Business of Authority
Can You Re-train Clients?
Nov 6, 2023
Exploring the challenges of transitioning clients from hourly to value pricing, setting boundaries, establishing communication standards, and retraining clients for successful relationships and business dynamics.
33:25
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Quick takeaways
- Retraining clients may require setting boundaries and effectively communicating strategic changes.
- Introducing new offerings and proving their value can shift clients towards updated pricing strategies.
Deep dives
Challenges of Retraining Clients
Retraining clients presents challenges as discussed in the episode. The hosts explain a scenario where a client wanted to adjust how they delivered services but faced resistance from existing clients. This resistance highlighted the need to consider whether clients can be retrained to align with new service standards, emphasizing the importance of setting boundaries and effectively communicating strategic changes.
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