Google SRE Prodcast

The One With SLOs

Jan 7, 2026
Join Alex Hidalgo, an author and SRE expert, and Brian Singer, co-founder at nobl9, as they dive into the world of Service Level Objectives (SLOs). They discuss how SLOs create a common language for teams and explore the varying degrees of adoption across organizations. The conversation highlights crafting user-specific SLOs, the importance of ownership, and the pitfalls of central governance. They also touch on AI's potential in SLO design and the necessity of human oversight. Tune in for actionable insights on SLOs and their cultural impact!
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INSIGHT

SLOs Build A Shared Reliability Language

  • SLOs create a common vernacular across teams and industries to discuss reliability.
  • Alex Hidalgo says SLOs helped him align customers and engineers on expectations.
ADVICE

Give Teams Ownership Of Their SLOs

  • Do ensure the team that writes and runs the code also creates and owns the SLOs.
  • Brian Singer warns against imposed SLOs that become compliance exercises.
ADVICE

Craft Bespoke SLOs Per Service

  • Do craft bespoke SLOs for each service or user journey instead of blanket rules.
  • Alex Hidalgo cautions against slapping identical SLOs on every endpoint.
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