Short Term Rental Riches 31. Your Recommendations = Excellent Reviews = More Bookings = More $!
Jun 16, 2020
Discover the power of digital guidebooks in enhancing guest experiences and driving positive reviews. Learn how a well-crafted guidebook answers common questions and streamlines communication. It provides local tips, house rules, and even marketing opportunities through email collection. Tim shares insights into using Hostfully, emphasizing efficiency by tailoring guidebooks to properties rather than individual listings. Tune in to find out how this simple tool can boost your bookings and income!
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Episode notes
Use Digital Guidebooks Effectively
- Use a simple digital guidebook to enhance guest experience and improve reviews.
- Update local recommendations regularly to ensure accuracy and guest satisfaction.
Automate Guidebook Delivery
- Send your guidebook link via automated texts or messages to guests.
- Require guests to agree to house rules in the guidebook and collect their emails for future marketing.
Timing and Content of Guidebooks
- Send your guidebook immediately after booking and again two days before check-in.
- Customize recommendations to avoid overwhelming guests with too much info.