In this episode, Apa and I have the pleasure of interviewing the inspirational Gitanjali Ponnappa, a Partner at EY for Business Transformation and leader of the EY Innovation Hubs known as wavespace. Gitanjali brings a wealth of experience and insights into the importance of human-centered approaches in driving change and innovation within organizations. Tune in as we delve into the following key points: 🌟 **Human-Centered Innovation:** Discover why prioritizing human-centered thinking is crucial for driving meaningful change and innovation within organizations. 🤝 **The Role of Facilitation:** Explore how facilitation plays a pivotal role in driving outcomes and effectively communicates the importance of human-centered thinking to decision-makers. 🔍 **Generalist vs. Specialist:** Join the debate on whether it's better to be a generalist or have topic expertise as a facilitator, and understand the significance of having a deep understanding of the business context. ******************************************************************* **Waiting-List for La Workshoppeuse TAKE-OFF Bootcamp:** https://laworkshoppeuse.ck.page/take-off-bootcamp-april2024 **Sign up for our Newsletter** “La Workshoppeuse-Gazette” here : https://laworkshoppeuse.ck.page/gazette-signup-from-podcast **Email your questions to** : podcast@laworkshoppeuse.com