Shoplifting and retail theft have become a global problem, with rising incidents and violence. Retailers in different countries are implementing measures like covert security, body cameras and stab-proof vests. The role of technology in deterring shoplifting is explored, including the use of CCTV and facial recognition. However, privacy laws and the need for a combination of technology and human presence is also discussed.
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Quick takeaways
The rise in retail crime can be attributed to factors such as economic challenges, drug use, and the online market becoming a platform for reselling stolen goods.
Independent retailers face unique challenges in combating shoplifting due to limitations in accessing security measures and insurance, potentially threatening the survival of their businesses.
Deep dives
Rise in Shoplifting and Theft
Retailers worldwide are experiencing a significant increase in shoplifting and theft. Incidents are becoming more violent, with retailers losing billions of dollars due to shrinkage. Factors contributing to this rise include economic challenges, drug use, and the online market becoming an avenue for reselling stolen goods.
Impact on Independent Businesses
Independent businesses face unique challenges in dealing with shoplifters. Limited access to security measures and insurance can make it difficult to combat theft effectively. For independent retailers, the financial impact of even a single theft can be severe, potentially threatening the survival of the business.
Efforts to Address Shoplifting
Retailers are implementing various strategies to protect their stores and reduce theft. Measures include increased use of CCTV cameras, body-worn cameras, and communication devices for store staff. Some retailers are exploring advanced technologies like facial recognition, but concerns over privacy and potential misuse of technology persist.
Shoplifting has long been a concern for small and large retailers worldwide, but many believe the issue has recently increased - including incidents of retail violence.
Sam Gruet speaks to some of these retailers in New Zealand, India, Pakistan and the UK, to explore the possible reasons behind the rise in retail crime and what measures they’re introducing to respond to the escalating issue. These include covert security, body cameras and stab-proof vests.
He also asks if advances in technology can act as a powerful deterrent to potential shoplifters, and if it could be the solution to minimise retail loss.
(Picture: Security camera. Credit: Getty Images)
Presenter: Sam Gruet
Producer: Amber Mehmood
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