#48: A Look Into Petrochemical Simulator Training with Ron Besuijen
Jan 4, 2024
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Ron Besuijen, a Training Specialist with 35 years of experience in the petrochemical industry, discusses training with simulators, safety protocols, and decision-making in petrochemical operations. He also shares insights on incidents, troubleshooting, and the importance of collaboration among healthcare groups.
Petrochemical operators rely on experience, tacit knowledge, and pattern recognition to identify and solve problems under uncertainty and time constraints.
Simulators are essential in training petrochemical operators to practice responses to past incidents and improve their pattern recognition and decision-making skills.
Deep dives
Ron Bizayan's Background and Experience in the Petrochemical Industry
Ron Bizayan is a training specialist with Nova Chemicals and has over 35 years of experience in the petrochemical industry. He specializes in training console operators and managing training systems. Ron is also a member of the Center for Operator Performance, where he applies naturalistic decision-making models to petrochemical operations. Additionally, he authored the book Troubleshooting Tactics, which explores how process operators make critical decisions.
The Complexities and Challenges of Petrochemical Process Operations
The role of a petrochemical operator involves monitoring and controlling complex systems, often through computer interfaces with up to 10,000 data inputs. Operators manage a range of controllers and equipment, such as compressors, distillation towers, and pumps, with a focus on efficiency and energy transfer. They must make decisions, follow procedures, and rely on their tacit knowledge to handle daily challenges, equipment maintenance, shutdowns, and startups. Safety and productivity are paramount in this high-pressure environment.
The Importance of Decision Making and troubleshooting skills
Petrochemical operators must make decisions under uncertainty and time constraints. While procedures provide a baseline, operators often encounter situations not covered by protocols. They need to rely on their experience, tacit knowledge, and pattern recognition to identify and solve problems. Operators must balance the need to keep the plant running with the understanding that sometimes shutting down is the safest course of action. Operators receive training through simulators, scenario-based exercises, and troubleshooting courses to enhance their decision-making skills.
Learning from Incidents and Continuous Improvement
The petrochemical industry has a robust incident investigation process to capture and learn from incidents. Learnings from incidents are stored in databases, shared among teams, and used to update procedures and training materials. Simulators play a crucial role in practicing responses to past incidents and providing operators with hands-on experience. The industry also explores the potential of graphics and interface design to enhance operators' pattern recognition skills and improve overall decision-making in the control room.
Ron Besuijen is a Training Specialist with Nova Chemicals in Joffre, Alberta. He has worked for 35 years in the petrochemical industry. He is qualified on four control panels, and was involved with the commissioning and startup of a new facility. In addition to his operational experience, Ron has been a training specialist for the last 18 years. He trains console operators with the use of a training simulator, and manages the training systems for his organization. He is a member of The Center for Operator Performance, a coalition of industry, vendors, and researchers that apply human factors methods to support human performance in petrochemical operations. He recently authored the book, Troubleshooting Tactics: How Process Operators Make Critical Decisions, applying Naturalistic Decision Making models to the complex world of petrochemical operations.