This is Fine! A podcast about resilience engineering and software

How (Not) to Introduce Resilience Engineering at Work with special guest Michelle Casey

Sep 18, 2025
Michelle Casey, an engineering leader and consultant with expertise in site reliability engineering, joins the discussion to share insights from her Resilience Software Foundation blog post. She tackles how junior engineers can gain credibility amidst technical-focused mindsets. The conversation dives into the resilience paradox and practical strategies for fostering it through small changes. Michelle highlights the challenges of leadership turnover, stressing the importance of preserving organizational knowledge and framing resilience as an essential lens for evaluating success.
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ANECDOTE

Kanban For House Renovation

  • Clint introduced project planning and Kanban into his house renovation and the builder wanted to use it after seeing it.
  • That crossover shows tech practices can apply to non-technical projects and win buy-in by delivering value.
INSIGHT

Use Two Lenses Together

  • Resilience engineering and traditional metrics coexist as two lenses on the same problem.
  • Build credibility with existing metrics first, then slide resilience ideas in alongside them.
ADVICE

Frame Ideas In Their Language

  • Speak in your audience's language and frame resilience in terms they already value.
  • Cut through with concise points that trigger leaders to rethink their assumptions.
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