AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
The Hustle Daily Show
The Confusing New Reality of Tipping
Nov 15, 2023
The podcast discusses the confusion around tipping due to new technology, the rise of Venmo as a social status symbol, decreasing trust in scientists, ESPN's gambling initiative, and the changing landscape of tipping from discretionary kindness to an expectation.
15:08
AI Summary
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- The rise of technology has made it easier for businesses to suggest tip amounts, leading to confusion and a sense of obligation among customers who now feel pressured to tip even in situations where it was not customary before.
- While tipping habits at sit-down restaurants have remained stable, there is confusion and opposition among consumers regarding businesses suggesting tip amounts and automatic service charges or tips on bills, emphasizing the importance of tipping remaining a consumer's choice rather than being enforced by businesses.
Deep dives
Tipping practices have become more complex and confusing
A Pew study reveals that tipping in the US has become more expected and has expanded to new contexts, leading to confusion among consumers. The rise of technology, such as Square devices, has made it easier for businesses to suggest tip amounts, prompting customers to feel obligated to tip even in situations where it was not customary before. The default settings on these devices often include pre-selected tip amounts, requiring customers to opt out if they choose not to tip. This shift in tipping expectations has led to frustration and a sense of pressure to tip.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode