The Prof G Pod with Scott Galloway First Time Founders with Ed Elson – This Company Uses AI To Help 911 Save Lives
44 snips
Jun 1, 2025 
Michael Chime, CEO and co-founder of Prepared, dives into the revolutionary world of AI in emergency response. He shares insights on how his platform addresses 911 call center challenges like high call volumes and staffing shortages. The discussion includes the benefits of live streaming during emergencies, enhancing CPR training and communication. Chime emphasizes AI's potential to streamline processes and improve decision-making, while balancing the necessity of innovation with ethical considerations in public safety.
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911 Centers' Outdated Challenges
- 911 call centers are burdened with high call volumes but declining staffing.
- Operators juggle multiple fragmented systems, making the job harder and less efficient.
Live Video Saves CPR Emergency
- A live video stream during a choking emergency helped dispatchers guide CPR correctly.
- Visual communication dramatically improved the emergency response and saved a life.
AI's Dual Role in 911
- AI can fully automate 60% of non-emergency 911 calls via a dedicated voice agent.
- AI also enhances quality assurance by analyzing 100% of calls instantly to ensure protocol compliance.