

How to deal with banking nightmares
Feb 22, 2025
Kat Denham, consumer champion for The Times, joins the hosts to tackle common banking nightmares. She offers invaluable advice on unfreezing accounts and reclaiming dormant funds. The conversation highlights the stress of missing payments and the importance of effective communication with banks. Denham also shares insights on the risks of unexpected funds and the nuances of switching bank accounts. With practical tips and real-life examples, listeners learn to safeguard their finances and navigate the tricky banking landscape.
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Update Your Bank Address
- Update your address with your bank when moving.
- Joint accounts require both holders to update their information.
Australian Couple's Account Issue
- A couple moved to Australia, and only the husband updated their joint account address.
- They were locked out of £100,000 and asked to return to the UK for verification.
Frozen Account Advice
- Keep money in multiple accounts to avoid complete financial blockage if one is frozen.
- Contact the bank to understand why your account is frozen and find solutions.