REWORK

Listener Questions - HR Edition

Jul 3, 2024

Andrea LaRowe, Head of People Operations at 37signals, discusses HR practices at the company. Topics include managerial structure, 360 evaluations, tips for job applicants, All Hands meetings, and company meet-ups. They focus on hiring 'managers of one' and maximizing productivity through over-planning.

24:03

Episode guests

Andrea LaRowe

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Quick takeaways

Senior staff at 37signals have more autonomy with less oversight in the tiered management structure.

Annual manager reviews and self-reflection replaced time-consuming 360 evaluations at 37signals for employee assessments.

Deep dives

Management Structure at 37signals

At 37signals, everyone has a manager, but the level of involvement varies based on seniority. They follow a tiered system from junior to principal employee, where more senior staff have less oversight. Recurring one-on-one meetings are encouraged but flexible in frequency. Most managers have dual roles, pairing senior staff with juniors for mentorship and management tasks.

The Transition from 360 Reviews to Annual Manager Reviews

02:04

The Value of Managers of One

01:25

Intro

2min

Managerial Approach at 37signals

7min

Employee Reviews and Job Application Screening Process

3min

Effective Communication in Remote Meetings and Company Meetups

10min

Discussion on Over-planning, Leadership Involvement, and 'Managers of One' Value

3min

In this episode, Andrea LaRowe, Head of People Operations at 37signals, joins host Kimberly Rhodes to answer questions about the company's HR practices. They discuss the company's management structure and performance evaluations and what the company looks for when hiring. Andrea also shares what's involved in the All Hands meeting and tips for planning a company meet-up.

Key Takeaways: