Marketplace Tech This company uses AI to make workers AI-savvy — and keep their jobs
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Apr 22, 2025 Ujjwal Singh, Chief Product and Technology Officer at Multiverse, explores how AI can enhance employee skills with their innovative coach, Atlas. He discusses the importance of personalized, project-based learning in keeping workers relevant in a fast-evolving economy. Singh highlights Atlas's success in providing continuous support and overcoming educational challenges. He also emphasizes the platform's role in improving job access for individuals over 40, advocating for a more equitable workforce through AI-driven upskilling.
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AI Coach Boosts Learning ROI
- Multiverse's AI coach Atlas drives personalized, project-based on-the-job learning that creates real ROI for companies and employees.
- Atlas has achieved a 97% helpfulness rating by being available 24/7 and addressing individual learning needs effectively.
Blend AI and Human Coaching
- Use AI coaches to guide learners Socratically by leading them to solutions rather than giving direct answers.
- Seamlessly escalate to human coaches for motivational support and complex explanations beyond AI capabilities.
AI Expands Learning Equity
- Atlas enhances equity by supporting learners over 40 and those with additional learning needs.
- These groups gain personalized help, increasing their access to opportunities often reserved for degree holders.