How do you provide open source support to business who use FOSS in production? If you're using FOSS in production you need support. Noah and Steve dig into what it takes and how companies use supported FOSS software.

-- During The Show --

01:30 Remote Desktop Tool - Aaron

DW Service
- Can't self host
- Wouldn't use
All remote access software is a backdoor
RustDesk
RPort
Simple Help
- Not open source

06:00 Home Router? - Howard

Fiber Micro Node
Purchase/Build a server with SFP
Mind Drip Media Link

09:00 Migrating OS drive? - Lucas

Install and Rsync Data
Computers should be cattle
Ansible
Seafile
Clonezilla
- Block Size
- Corruption

14:00 Update Machines on Lan - Charlie

Don't run a local repo
Apt-Cacher NG
Mount NFS Share

19:50 CloudFlare and Ep 297 - Jeremy

21:20 More Cloudflare Feedback - Tiny

24:15 Gadget of the Week

Marlin Firmware
Prusa3D
Cura
OctoPrint
FreeCAD
Blender
OctoPrint Home Asstant Integration
Creality Printers rival "commercial"
Creality more "tinker" friendly

32:50 Supporting Open Source

Different types of clients
Flowcharts and escalation
Open Source doesn't always have a clear escalation path
Projects that offer hosting preferred
- Bitwarden
- NextCloud
- Element/Matrix
- Red Hat
- 45 Drives
- IX Systems
- Netgate
Signing up for these services helps support open source development
Open Source Solution
- Resolved in less than 60 min
- Patch Applied in less than 24 hours
- Code pushed to upstream in about a week
- Rising tides lift all boats
Closed Source Solution
- Contacted provider
- Still waiting for a response
Open Source allows for a better customer experience
Corporations use open source to avoid lock in
Shift in public perception
Ansible is great
Containers and Modularity comes at a price

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Dias 1.262 e 1.263 | Virá que eu vi | 15 e 16/06/22