What do you do when a team member makes a mistake that costs you money? Every business owner will face this at some point. The question is not if mistakes will happen, but how you respond when they do.
In this episode, I walk you through:
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The right mindset shift to make before addressing the mistake.
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How to approach your team member in a way that builds trust instead of fear.
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What processes you should put in place to prevent the same mistake from happening again.
This isn’t just about recovering lost money. It’s about turning a setback into an opportunity to grow your leadership and strengthen your systems.
Listen in and discover how to handle mistakes with clarity and confidence, and come out the other side with a stronger business.
Make sure you download the 5 Leadership Habits to Keep you on Track
Eric Dingler Leadership Podcast