354: The Tale of Two Banks: Why THIS Matters

In this episode I'm talking about two very different customer experiences that I had and how you can relate this to your business. Your customer's experience is one of the most important things to focus on if you want to have repeat customers - let's dive in!

Highlights:

00:27 Let's get started & how to get plugged in to more of our free resources & trainings

01:22 The tale of the first bank

05:05 The tale of the second bank

07:12 How this applies to the customer service you provide

09:25 You cannot afford to give mediocre customer service - aim to give world class customer service

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Host Bio:

Kimberly Olson is a self-made multi-millionaire and the creator of The Goal Digger Girl, where she serves female entrepreneurs by teaching them simple systems and online strategies in sales and marketing. Through the power of social media, they are equipped to explode their online presence and get real results in their business, genuinely and authentically. She has two PhDs in Natural Health and Holistic Nutrition, has recently been recognized as the #2 recruiter in her current network marketing company globally, is the author of four books including best-sellers, The Goal Digger and Balance is B.S., has a top 25 rated podcast in marketing and travels nationally public speaking. She is a mom of two and teaches others how to follow their dreams, crush their goals and create the life they’ve always wanted.

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