The Empathy Edge Pam Fox Rollin: How to Grow Your Group Into a Team
Truthbomb: A collection of people working in the same department, function, or even office are not necessarily a team. And if you want high performance, you need to know the difference.
Today, Pam Fox Rollin shares the important difference between groups and teams - if you don't understand this, you may be consistently beating your head against a wall! - and the factors that help you turn your collection of people into a truly high-performing team. We talk about how empathy drives team performance and the transformation she has seen when leaders learn to bring empathy to their work. Pam introduces the concept of Conversations for Relationship and why understanding that those exist, even when you can't hear them, impacts performance. eWe discuss the intersection of teams and communities, and how to build a “team brand” that helps you succeed within your organization. Finally, Pam shares real-life examples from her clients on how to develop empathy and use it wisely while avoiding the pitfalls.
To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com
Key Takeaways:
- There are four essential conversations teams must have: Conversation for Possibility, Conversation for Decision, Conversation for Action, and Conversation for Relationship.
- If there is low trust, there will be slow change. If you want your organization to change faster, you must build that trust.
- Take a stand, put a stake in the ground, and give people accurate information about what you’re about and what your purpose is.
"They needed something more, and that something more is fundamentally two things: one, a shared promise, and two…a commitment to coordinate to fulfill that promise." — Pam Fox Rollin
Episode References:
- Right to Be: https://righttobe.org/
- The Empathy Edge podcast: Carrie Melissa Jones: Building Successful Communities
From Our Partner:
SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future.
Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.
About Pam Fox Rollin, Executive Team Coach, and Co-Author, Growing Groups Into Teams
Pam Fox Rollin coaches senior executives and C-suite teams in Silicon Valley and globally. Pam guides tech, biotech, and healthcare organizations to succeed in strategic transformation, executive development, and culture initiatives. With her Altus Growth Partners team, she is co-author of the new book Growing Groups into Teams. Her MBA is from Stanford University’s Graduate School of Business, where she later served as a Guest Fellow in Leadership and Master Coach. Pam is known as an impactful speaker and valuable thought partner to leaders navigating complex change.
Connect with Pam:
Altus Growth Partners: altusgrowth.com
LinkedIn: linkedin.com/in/pamfoxrollin
Book: Growing Groups into Teams: Real-Life Stories of People Who Get Results and Thrive Together: growinggroupsintoteams.com
Connect with Maria:
Get Maria's books on empathy: Red-Slice.com/books
Learn more about Maria's work: Red-Slice.com
Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross
Take the LinkedIn Learning Course! Leading with Empathy
LinkedIn: Maria Ross
Instagram: @redslicemaria
Facebook: Red Slice
Threads: @redslicemaria
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