Why Nonprofit Boards Don’t Do the Work: And How to Fix Them

Why don’t nonprofit boards do their work — and what can executive leaders actually do about it? In this episode we welcome back executive coach, author, and speaker Hardy Smith, creator of the Amazon bestseller Stop the Nonprofit Board Blame Game. Hardy tackles the question nonprofit leaders lose sleep over: when boards underperform, is the problem really “the board”… or the way we build the board?

Hardy makes a bold case that disengagement often starts long before the first meeting — in recruitment that’s rushed, vague, and driven by panic. Too many organizations wait until seats are empty and the annual meeting is looming, then scramble to fill slots with “busy, well-known names” without real vetting or alignment. The result? Board members who cannot prioritize your mission, and leaders frustrated that nothing changes.

From there, Hardy goes straight to the business mechanics of governance: expectations, clarity, and accountability. If fundraising is part of board service, say it early. If meeting attendance matters, define it. If board members are being recruited for their influence, then design roles that actually use their influence. Hardy warns that when organizations avoid the “money talk” out of fear, they create a trust gap that’s hard to repair: “That’s called bait and switch. And it’s illegal.”

Most importantly, Hardy explains what makes great board members shut down: a board experience that wastes time. His prescription is practical and board-chair-ready—make meetings matter by structuring them around strategic progress, decision-making, and real conversation, not passive report approval. And if you want board ownership, involve them in the plan from the beginning—because as Hardy reminds us, “If they help bake the cake, they own the cake.”

Ready to stop blaming and start building a board that performs? This episode gives you a playbook to recruit with purpose, set expectations with confidence, and design meetings that earn engagement.

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