The pandemic and the opportunity for reform with President of the American Bar Association Patricia Lee Refo

The ABA's mission, including racial equity and other practical strategies

The current focus on unmet legal needs due to the pandemic

The impact of the pandemic on the practise of law including remote working and training junior lawyers

The once-in-a-lifetime opportunity facing the profession

Who are the people best-placed to innovate and reform

How the historic ABA resolution regarding reform was developed and passed

The importance of experimenting and measuring what works

The role of technology and paraprofessionals in creating more options for everyday people

Specific ABA projects including Free Legal Answers, Legal Tech for a change, the Miranda tool and Floodproof app

The power inherent in being a lawyer

The need to build back justice systems that are better than before

Ms Refo's definition of legal innovation or, more particularly what it's not!