The Indicator from Planet Money

When AI is your job interviewer

59 snips
Nov 3, 2025
AI is stepping into the hiring arena, and surprisingly, it’s winning over candidate hearts. A recent study reveals that 78% of candidates prefer AI interviews, seeing them as less judgmental. Adrian experiences this technology firsthand with Anna, the AI recruiter. The results show AI interviews can actually reduce perceived discrimination and boost hiring rates. As companies plan to scale this technology globally, it might redefine recruitment and allow human recruiters to focus on more analytical tasks.
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ANECDOTE

Live AI Interview Demo

  • PSG demonstrated its AI recruiter Anna by having it call and interview Adrian Ma for a call center role.
  • Adrian answered multitasking and empathy questions conversationally while Anna evaluated his responses.
INSIGHT

Large Randomized Study Behind Results

  • Economist Brian Jabarian ran a randomized experiment comparing human, AI, and choice interview processes across ~70,000 applicants.
  • Human recruiters still reviewed transcripts and made final hiring decisions in the study.
INSIGHT

Applicants Prefer AI Interviews

  • Given the choice, 78% of applicants chose to be interviewed by AI rather than a human.
  • Applicants felt AI was less judgmental and reported lower perceived discrimination.
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