Ep. #33: Charlie Saffro + Brent Orsuga - Lessons from Top Recruiters in Freight

Discover the secrets to mastering recruitment in the logistics and transportation industry with insights from two of the industry's leading professionals, Charlie Saffro and Brent Orsuga. Charlie shares her serendipitous transition from marketing to establishing her own firm, CS Recruiting, while Brent reflects on his journey from construction recruitment to becoming a renowned figure in logistics with Pinnacle Growth Advisors. Together, they reveal the strategies that set them apart, including the power of reputation, referrals, and the relentless work ethic essential for securing initial clients.

Gain valuable tips on maintaining a positive work environment, balancing hands-on roles with strategic leadership, and the importance of authentic leadership. From leveraging LinkedIn to securing pivotal meetings, we explore how building strong candidate networks can lead to early success. Listen as Charlie and Brent discuss the intricacies of emotional regulation, evaluating company culture, and the ethical responsibilities that come with recruiting. You’ll also learn about the critical aspects of employee satisfaction, retention, and the nuanced process of navigating counteroffers.

This episode is packed with practical advice, from best practices for interviewing to the nuances of differentiating as an external recruiter. Gain insights on retaining talent through aligning values and growth opportunities. With compelling anecdotes and expert advice, Charlie and Brent underscore the importance of building strong, genuine relationships within the logistics and transportation industry, providing you with the tools to excel in your own career.

***Episode brought to you by Rapido Solutions Group. I had the pleasure of working with Danny Frisco and Roberto Icaza at Coyote, as well as being a client of theirs more recently at MoLo. Their team does a great job supplying nearshore talent to brokers, carriers, and technology providers to handle any role necessary, be it customer or carrier support, back office, or tech services.***

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*** This episode is brought to you by Rapido Solutions Group. I had the pleasure of working with Danny Frisco and Roberto Icaza at Coyote, as well as being a client of theirs more recently at MoLo. Their team does a great job supplying nearshore talent to brokers, carriers, and technology providers to handle any role necessary, be it customer or carrier support, back office, or tech services. Visit gorapido.com to learn more.

A special thanks to our additional sponsors:

• Cargado – Cargado is the first platform that connects logistics companies and trucking companies that move freight into and out of Mexico. Visit cargado.com to learn more.
• Greenscreens.ai – Greenscreens.ai is the AI-powered pricing and market intelligence tool transforming how freight brokers price freight. Visit greenscreens.ai/freightpod today!
• Metafora – Metafora is a technology consulting firm that has delivered value for over a decade to brokers, shippers, carriers, private equity firms, and freight tech companies. Check them out at metafora.net. ***