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The TroopHR Podcast
Ep 6. Evolving the CHRO Role with Shari Chernak, Executive Consultant @ Mercer
Mar 24, 2024
Shari Chernak, an Executive Consultant at Mercer specializing in HR leadership, shares her insights on the changing landscape for CHROs. She discusses findings from Mercer's "Voice of the CHRO" survey, highlighting the evolving challenges and opportunities in HR. Shari emphasizes the importance of digital HR integration and the necessity for CHROs to expand into strategic areas like diversity and risk management. She also offers practical advice on personal career ownership and fostering mental health in leadership, underscoring empathy's crucial role in today’s workplace.
26:00
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Quick takeaways
- The evolving CHRO role requires leaders to adapt to new responsibilities and engage more with board members on critical issues beyond compensation.
- Technology integration, particularly AI, is crucial for CHROs to enhance HR efficiency while ensuring a focus on human-centered practices.
Deep dives
Changing Responsibilities of CHROs
The role of the Chief Human Resources Officer (CHRO) has evolved significantly in response to recent significant changes in the workplace, including the pandemic, the great resignation, and shifts in macroeconomic trends. Many CHROs have found themselves tackling tasks that were outside their initial job descriptions, requiring them to adapt rapidly without additional resources. A recent survey revealed that while 86% of experienced CHROs felt prepared for their roles, a notable number expressed uncertainty about navigating the complexities of their responsibilities. This indicates a pressing need for ongoing professional development and support for HR leaders as they face an unprecedented work landscape.
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