

Tech-Driven Care Navigation Is Transforming Outcomes for Complex Patients (Sponsored)
Apr 28, 2025
Jeff Smith, CEO of Bamboo Health, brings 30 years of experience in healthcare technology to the discussion on supporting high-need patients. He highlights that 20% of patients account for nearly 60% of costs, often due to intertwined behavioral health and physical issues. Smith promotes integrated care models that utilize real-time data and AI-driven insights for improved navigation and support. Through compelling examples, he advocates for a coordinated healthcare system designed to enhance outcomes and reduce hospitalizations.
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High-Cost Patients Insight
- About 20% of patients drive nearly 60% of healthcare costs, especially those with behavioral health issues. - Individuals with behavioral health conditions can cost the system 350% to 700% more than others.
Clinic Director's Top Concern
- A behavioral health clinic director worries most about coordinating care across physical conditions. - Integrating behavioral with physical health drastically reduces emergency visits and hospital readmissions.
Effective Care Navigation Advice
- Use care navigation to coordinate multiple physician visits for complex patients. - Real-time information in care navigation reduces hospitalizations by connecting patients to appropriate care promptly.