Keys To The Shop : Equipping Coffee Shop Leaders 237 : Thoughts on Post-COVID Coffee
There are a ton of opportunities to create resiliency and a better normal through how we approach out our mindset, leadership, staff, business, and customers. As the COVID crisis is still upon us, the question remains, "What happens after this?"
In today's epiodes I am presenting something I presented to the SCA on Post-COVID Coffee and outlining various areas and opportunities we have to improve and come out better than before. Preparation is key and viewing this time as an opportunity is essential.
Some of the things we will cover are:
- Vulnerability and trust
- Crisis as an amplifier
- Building future proof operations
- Creating a positive culture
- Retaining emotional connections
- Don't forget about mutual empathy
- Rebooting your systems
- And a lot more...
Links:
223 : Building a Financially Resilient Business w/ Andrew Carroll
232 : Rebuilding your Staff with Excellence w/ Dave Stachowiak
All COVID-19 Focus and Relevant Episodes:
On a Resilient Coffee Community
Hope in Difficult Times w/ Kathy Turiano
General Guidance on Talking with Banks and Landlords w/ Marshall Fuss, Attorney at Law
Erica Escalante, The Arrow Coffeehouse
Karl Purdy, Coffee Angel in Dublin, IrelandÂ
The Future of Retail w/ Doug Stephens
Impact on the Supply Chain w/ Ricardo Pereira, COO, Ally Coffee
Straight Talk for Coffee Retailers w/ The Retail Doctor, Bob Phibbs
Jonathan Pascual of Taproom Coffee and Beer, Atlanta, GA
Refining your Leadership and Systems in a Crisis
Shift Break: Development in a Crisis
Shift Break: Grace and Hight Standards
Shift Break: Keep or Throw Away
Maxwell Mooney, Narrative Coffee
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