#304 Bashing the Gnash — Hap Gill

Hap Gill takes us on a fascinating journey from his early days "bashing the Nash" to becoming a pioneer in comprehensive dentistry and communication. 

With characteristic honesty, he shares how a transformative experience at the Pankey Institute opened his eyes to occlusion and patient care, whilst his unexpected background as a dating coach revolutionised his approach to patient communication.

From team management crises to clinical breakthroughs, Hap reveals the mindset shifts that transformed both his practice and his patients' lives, proving that being brave enough to step outside your comfort zone can lead to extraordinary results.

In This Episode

00:01:45 - Early career struggles and "bashing the Nash"

00:05:00 - Discovery of the Pankey Institute

00:07:00 - First day revelation: "Design your ideal day"

00:08:40 - Born brave or shaped by upbringing?

00:09:20 - Growing up in Hounslow with teacher father

00:11:45 - Privilege and parenting perspectives

00:17:40 - Career advice: Communication trumps clinical skills

00:23:25 - Dating coach secrets applied to dentistry

00:34:35 - Team management crisis: Three resignations in one week

00:40:30 - Blackbox thinking

00:49:45 - Clinical stories and treatment philosophy

00:57:20 - Occlusion aha moments: Anterior guidance revelation

01:06:25 - Biggest case: RTA patient reconstruction

01:11:05 - Best lecture ever

01:16:25 - Fantasy dinner party

01:21:40 - Last days and legacy

About Hap Gill

Hap Gill qualified as a dentist in 1991 and spent his early years working in NHS practice before discovering comprehensive dentistry through the Pankey Institute. Based in Richmond, he runs a private practice focused on restorative dentistry, occlusion, and exceptional patient communication. Known for his innovative approach to treatment planning and team management, Hap combines clinical excellence with business acumen, drawing from diverse experiences including an unexpected stint as a dating coach.