The Product Opscast Product Opscast - Resource Launch Special: Measuring Product Ops
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Nov 14, 2025 Jana Debusk, a Senior Product Operations Manager at Applied Systems and former musician, dives into her new collaborative framework for measuring Product Operations. She shares the challenges of quantifying Product Ops effectiveness and proposes a shift from traditional metrics to a focus on curiosity and learning. Jana discusses the importance of tracking time allocation for PMs and the use of analytics to gauge tool adoption and team culture. Her insights highlight the need to combine qualitative and quantitative data for a comprehensive view of Product Ops impact.
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From Musician To Product Ops Lead
- Jana transitioned from a professional musician to Senior Product Operations Manager at Applied Systems.
- She focuses on post-launch adoption and defining Product Ops best practices for embedded POMs.
Community-Driven Living Framework
- Product operations should be a living, community-driven resource that centralizes scattered knowledge.
- Jana built the framework to tap collective knowledge and iterate publicly so the profession advances faster.
Connective Tissue Is Hard To Measure
- Product ops acts as connective tissue and its impact is hard to capture with traditional metrics.
- Outcomes like decision quality, reduced friction and alignment require a broader measurement lens.