Jay Shields, SVP of Sales and Customer Success at Pomeroy

In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Jay Shields, SVP of Sales and Customer Success at Pomeroy, at NRF 2024 to delve into the ever-evolving retail landscape. Jay’s enthusiasm for finding innovative solutions that enhance the shopping journey is palpable, as she shares her vision for integrating technology into retail spaces in a way that feels natural and enriching. Through her work at Pomeroy, Jay aims to empower retailers to embrace technological advancements, ultimately fostering a more interactive and personalized shopping environment for consumers. Throughout the conversation, Jay emphasizes the significance of trying out new technologies, understanding current infrastructure and hardware capabilities, and the need for retailers to adapt and pivot easily. “Retailers are only able to move as fast as their environments allow. You could have the latest idea on RFID and being able to use AI in your cashier's ears. However, if you don't have the right broadband or you don't have the right ecosystem for that technology to succeed and work, then all you're doing is taxing systems that are already taxed.” - Jay Shields 
 Resources mentioned in this episode: * Ray Ban Meta Glasses: To learn more about the innovative Ray Ban glasses mentioned in the conversation, visit https://www.ray-ban.com/usa/ray-ban-meta-smart-glasses
 * Pomeroy: To explore the latest retail technology solutions, including mobile point of sale systems, customer engagement tools, and infrastructure support, visit: www.pomeroy.com
 * LinkedIn: Connect with Jay Shields on LinkedIn for industry insights, updates on Pomeroy's initiatives, and to engage in discussions about retail technology and innovation: https://www.linkedin.com/in/jay-shields-1a75945/
 * Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/
 * For more retail insights visit www.rethink.industries
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– – – – – – Hosted and produced by Gabriella Bock