Quality management isn't just about the mitigating defects to optimize profit or to increase customer satisfaction.
In mission-critical environments, quality management means keeping people safe when lives are at stake.
Naveen Poonian, President and CEO of iBase-T, is a manufacturing leader whose software for the defense and aerospace industries plays a key role in doing exactly that.
And he's here to talk about the current and future state of quality management in the manufacturing sector.