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295. ChatGPT X Airbnb? Learn How To Utilize AI in Your STR Business
Oct 5, 2023
Amy Tang, founder and CEO of Folio, talks about leveraging AI in the STR business. Topics include recommendation engines, AI tools already in use, and the future of AI-enabled rentals. Folio helps hosts create digital guides for an exceptional guest experience.
41:38
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Quick takeaways
- AI technology can enhance guest experiences by assisting hosts with tasks like writing listings and providing personalized recommendations.
- AI should be used to enhance the host's personal touch and brand, not replace the human element of hospitality.
Deep dives
Using AI to Enhance Short-Term Rental Experiences
AI technology, such as chat GPT, can be leveraged by short-term rental hosts to enhance guest experiences. The technology can assist hosts in various ways, including writing compelling listing descriptions, crafting engaging email content, and providing personalized recommendations to guests. It can also enable hosts to automate certain tasks, such as dynamic pricing and customer service responses. While AI offers a range of benefits, it is important for hosts to use it responsibly and understand the limitations. AI should be seen as a tool to enhance the host's personal touch and brand, rather than replace the human element of hospitality.
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