Thanks For Visiting

295. ChatGPT X Airbnb? Learn How To Utilize AI in Your STR Business

Oct 5, 2023

Amy Tang, founder and CEO of Folio, talks about leveraging AI in the STR business. Topics include recommendation engines, AI tools already in use, and the future of AI-enabled rentals. Folio helps hosts create digital guides for an exceptional guest experience.

41:38

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Episode guests

Amy Tang

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Episode notes

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Quick takeaways

AI technology can enhance guest experiences by assisting hosts with tasks like writing listings and providing personalized recommendations.

AI should be used to enhance the host's personal touch and brand, not replace the human element of hospitality.

Deep dives

Using AI to Enhance Short-Term Rental Experiences

AI technology, such as chat GPT, can be leveraged by short-term rental hosts to enhance guest experiences. The technology can assist hosts in various ways, including writing compelling listing descriptions, crafting engaging email content, and providing personalized recommendations to guests. It can also enable hosts to automate certain tasks, such as dynamic pricing and customer service responses. While AI offers a range of benefits, it is important for hosts to use it responsibly and understand the limitations. AI should be seen as a tool to enhance the host's personal touch and brand, rather than replace the human element of hospitality.

Introduction

2min

Using BreezeWay for Property Management and Celebrating Sharice's Success

2min

Utilizing AI in the Short-Term Rental Industry

18min

Optimizing Airbnb listings with AI

5min

AI Applications in the Short-Term Rental Industry

10min

Benefits of Decision Time and Sponsorship Announcement

2min

Expressing Gratitude, Female Founder Support, and the Potential of AI in the STR Industry

2min

Hello and welcome to another episode of Thanks for Visiting. Our guest today, Amy Tang, is the founder and CEO of Folio, a platform used by professional hosts to create sleek digital guides that share rental information and local recommendations with guests.

Before jumping into the hospitality space, she spent 5 years as a management consultant specializing in data science solutions, building AI-enabled tools for large Fortune 500 companies – so she’s the perfect dual-informed expert for us to learn from on this complicated subject.

We talk to Amy about what AI is and how far it’s come in the last ten years, how we can leverage it while operating STR businesses, recommendation engines and how they can improve guest experience, what AI tools we’re already using (think, dynamic pricing and iMessage), and what the future holds for AI-enabled rentals.

Her company, Folio, is filling this gap in the market – modernizing the way professional hosts run their businesses, starting by helping them deliver an exceptional guest experience. Hosts can create digital guides to proactively share information and offer additional services to guests, saving hosts time and making it easy for them to earn additional revenue. Get Folio today – use the code TFVFAM for 2 free months.

Resources:

• #STRShareSunday: @lakeviewlodgeny

• Get Folio today: Use the code TFVFAM for 2 free months

Thanks for Visiting is produced by Crate Media.

Mentioned in this episode:

Relay | Go to https://relayfi.com/?referralcode=ThanksForVisiting for your FREE business banking account.

Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!

HBMM | Sign up today at hostmasterclass.com.

Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.