In this special HOTSEAT 🔥 episode, Steve Henke puts Paul Griffiths through his paces!
Paul is grilled about the often overlooked importance of internal feedback within agencies. He highlights the irony that while agencies focus heavily on client feedback, they neglect to apply the same principles to their own operations.
Paul emphasizes that feedback is a valuable and cost-effective tool for agency growth and development.
Key Takeaways
- We're so busy thinking and talking about our clients, we just don't do it to ourselves.
- Feedback is a really easy way of getting input - it is almost free!
- Agencies need to harness feedback for growth.
- Neglecting internal feedback can hinder agency development.
- Understanding feedback can lead to better agency practices as well as growth.
Across the Pond: How to grow your Insight Agency