In this episode I speak with Chris Voss, author of "Never Split the Difference," top Masterclass course instructor and CEO and Founder of the Black Swan Group whose through line has been always wanting to fix things and just figure out what works to improve any negotiations people have. https://www.blackswanltd.com/ and watch this episode on video at: https://www.youtube.com/watch?v=HCBnToEl2cE
